Shipping / Delivery

Shippings are made once your payment is confirmed and in business days. To ensure that your consignment is leaving the same business day, please confirm your payment with us before 13:00 hrs. On the other hand, deliveries can be made at our store in the published opening hours from Monday through Saturday or you can have your product(s) within 1 to 3 natural days by Cash On Delivery if you live in Mexico City (does not apply surroundings).

When selecting your products the system could give you a default shipping cost. Don't worry, you can change it later if you wish to any of the following:

  • Normal shipping (FedEx): Delivery from 3 to 5 business days. Cost: $ 79.99 MXN.

  • Economic Shipping (Correos de Mexico): Delivery from 8 to 13 business days. Cost $ 49.99 MXN.

  • Free delivery: Delivery in our premises or at any point in Mexico City by Cash On Delivery (not including metropolitan area). Restrictions may apply. Delivery from 1 to 3 calendar days.

If you have any questions, please contact us.

NOTICES:

In the case of shipping, make sure you can receive your order during the day or have someone who can receive it for you. It is required valid ID.

We advise you to group all your items in one order in order to avoid more than one shipping cost. We are not responsible for any damages that may occur after sending your package. However we do our best to protect all your items.

Returns

Because of the products are for personal use and in order to keep quality, health and hygiene, after the delivery of the goods, there are no exchanges or returns. The same applies if the shipment of the product has already been done.